How do I become a claims representative?

A claims representative is typically another title for a claims adjuster, a person who evaluates insurance claims, decides whether the policy covers the loss, and determines the payment amount. Licensing requirements vary by state: some states require prelicensing education, a licensing exam, or both, while others let adjusters employed by insurance companies work under the company license. A high school diploma is the typical entry-level education, and entry-level adjusters work on small claims under supervision before moving to larger, more complex claims.