What is the claims adjuster license exam, and how do I take it?

The claims adjuster license exam is a state test covering insurance fundamentals, claims practices, and state insurance law. Requirements vary by state: some require prelicensing education plus the exam, some require only the exam, and 16 jurisdictions do not license adjusters at all. You schedule the exam with your state's vendor (Pearson VUE, PSI, or Prometric), then submit fingerprints where required and apply through the state portal or NIPR.

Alabama offers four adjuster exams, each with a $75 fee and a 70% passing score: Property and Casualty excluding Workers' Compensation and Crop, Crop, Workers' Compensation, and the combined line. The University of Alabama administers the exams; register online or call 205-348-3000 at least 7 days before your test date. Testing sites include Birmingham, Huntsville, Mobile, Montgomery, and Tuscaloosa, and online proctoring is available. Grades are reported to the Alabama Department of Insurance within 3 to 5 days of passing.

The Alaska adjuster exam is the licensing test for independent adjusters, administered by Pearson VUE either online (OnVUE) or at test centers in cities including Anchorage, Fairbanks, and Juneau. It has 80 scoreable questions covering general insurance terms, Alaska adjuster law, and policy coverages, with 1 hour 30 minutes allowed, and the passing score is 70 on a scaled basis. The exam costs $89 at reservation, and you schedule it at pearsonvue.com. Pass results are valid for one year from the exam date.

The claims adjuster exam is Arizona's licensing exam for the Adjuster line of authority (Series 13-36), administered by PSI, the state's examination vendor, for a $59 fee. You register online through PSI's Arizona test-taker portal or by phone, and you can take the exam at Arizona test centers or through remote online proctoring. You need 70% correct to pass, and you may attempt the exam up to 4 times in a 12-month period.

The Arkansas adjuster exam is the licensing test for the Property, Casualty, and Workers' Compensation adjuster lines, administered by PSI Services LLC. Each exam costs $40, allows 1.5 hours, and requires a 70% score to pass. Complete your application and background check first, then schedule through PSI; you have up to 3 attempts within 90 days of your approval-to-test date. You may test at PSI centers across Arkansas or online with a remote proctor.

The claims adjuster exam is the state licensing exam Florida requires for the All Lines Adjuster license (6-20), administered by Pearson VUE in physical test centers only, for a $44 fee. You schedule it through a Pearson VUE account, and you may attempt the same exam up to 5 times in a rolling 12-month period. Applicants holding an approved designation such as AIC, ACA, CALA, CCA, or RCA do not sit for the exam. A passing score is valid for 1 year.

The Georgia adjuster exam (exam 12-GA-24) is a Pearson VUE multiple-choice test with 2 hours of testing time, and you must answer 70% of the questions correctly to pass. To take it, reserve at least 24 hours in advance at pearsonvue.com, pay the $67 fee by card at the time of reservation (fees are not accepted at the test center), and bring two forms of current signature identification. You receive your pass or fail score report at the test center, and results are not given by phone.

Illinois does not license company adjusters, so no adjuster exam exists for that role. The only adjuster exam is the public adjuster exam, given by Pearson VUE at a test center. It costs $92 (including a $50 state administrative fee), runs 165 minutes with 100 scored questions, and requires a passing score of 70. Reservations must be made at least 24 hours in advance; after a first failed attempt you wait 7 days to retest, and after later failures, 30 days.

The Louisiana claims adjuster exam is administered by PSI at PSI testing centers; remote testing was discontinued July 8, 2024. Adjuster exam fees are $36 for Property and Casualty and $19 for Automobile, Personal Lines, Commercial Lines, Crop, Workers Compensation, and Public Adjuster. Your score is displayed on screen at the end, and there is no limit to the number of times you may retake a failed exam during the one-year period.

In Maryland, the only adjuster license exam is the Public Adjuster exam, administered by Prometric (exam code 2023); the state does not license staff or independent adjusters. You must score at least 70% to pass, and the exam fee is $65 per attempt. Schedule online through Prometric or by phone at 1-800-610-1174; after passing, apply to the Maryland Insurance Administration with the NAIC Uniform Individual Application and the $50 fee.

Massachusetts' adjuster-related licensing exams are the Public Insurance Adjuster exam, which has 100 scored questions plus 5 pretest questions and a $10 fee, and the Motor Vehicle Damage Appraiser exam, whose fee is payable to the Division of Insurance rather than Pearson. Both are administered in person at Pearson test centers, and reservations must be made at least 48 hours in advance. Motor Vehicle Damage Appraiser retakes also require approval from the Automobile Damage Appraisers Licensing Board.

The Mississippi claims adjuster exams use Pearson VUE content outlines covering Property and Casualty with Workers' Compensation, Workers' Compensation, or Public Adjuster material. The Property and Casualty with Workers' Compensation exam has 60 scored questions, while the Workers' Compensation and Public Adjuster exams each have 50. Applicants must first complete 20 hours of prelicensing education or prove equivalent claim-handling experience to the Commissioner.

New Jersey issues no independent or staff adjuster license, so the only adjuster exam in the state is the public adjuster exam. PSI Services LLC administers it under contract with the state's insurance department, and the fee is $38. You can schedule at psiexams.com/njin or by calling 1-800-733-9267, at a New Jersey test center or through remote proctoring. The passing score is 70%, and public adjuster applicants use fingerprint code 2F1F7N.

The adjuster exam is the state licensing test that PSI Services administers under contract with the New York Department of Financial Services. Public adjuster candidates take exam 17-62 (60 questions, 1 hour); independent adjuster candidates take a line-specific exam numbered 17-63 through 17-72 (60 questions, 1 hour each, except the general adjuster exam at 100 questions and 2 hours). Each attempt costs $40, 70% correct is required to pass, and New York grants no reciprocity for adjusters: every applicant must pass the New York exam.

The claims adjuster exam is the state licensing exam administered by Pearson VUE; the all-lines version has 150 scoreable questions over 150 minutes and costs $49. The passing score is a scaled score of 70 on a 0-100 scale, not a raw percentage of questions answered correctly. If you fail, you can schedule a retake within one day and there is no limit on attempts, though each retake requires a new exam fee.

The Vermont adjuster exam is administered by Prometric; the Adjuster's Property and Casualty exam (Series 14-33) costs $67.60, and the Workers Compensation Adjuster exam (Series 14-34) costs $52. You can register online at Prometric's Vermont insurance page or by phone at 800-868-6113, and take the exam at any Prometric test center in the U.S. or by remote proctoring. If you fail, you must wait 24 to 48 hours before re-registering.

Virginia does not license independent or company adjusters; only public adjusters need a state credential. The public adjuster exam (Series 11-08) runs 60 minutes and costs $35 as of the December 2024 Prometric bulletin, and you can schedule it at any Prometric test center or through remote proctoring. Residents who want an independent adjuster license typically use a Designated Home State such as Texas or Florida instead.